Submit a ban appeal

Want to be unbanned from Bugs+ or you want a punishment removed from your BugID? Then this article is for you!

To submit a ban appeal in Bugs+, you can use Account Status & Appeals. It appears on the ban, trade ban, warning or punishment page you have received. You can also contact Bugs+ Support to appeal the ban, but please try using Account Status & Appeals First.

Any punishment and any duration of a punishment can be appealed.

Here are some steps to appeal a ban via the ban screen:

1. Open the ban page and press the Account Status & Appeals button. If you can still use Bugs+ but with restrictions and there is no ban screen, press the person button on the side (account tab) then press Account Status & Appeals

2. Press the New Appeal Button.

3. Choose what punishment you received on the list that shows.

4. Type the appeal information. It will ask you for the appeal reason(s) and why you want to be unbanned. If you chose Other, you will need to provide the Punishment reason.

We will review your request soon. You can see updates by using the appeal code and tracking it on Account Status & Appeals. If you don‘t get an update or you want to re-appeal, submit another appeal via Account Status & Appeals or use Support instead.

You also can‘t logout of Bugs+ if your account is in the banned state.

Make sure to provide as much information as possible.

From the time of getting a punishment, you have have 9 months to appeal our decisions. If you don’t appeal, your punishment will still be on our records. If it was a permanent ban or punishment, then you can no longer appeal. If the ban is before the 9 months, you have unlimited appeals, but if you misuse the appeals system we may revoke your access to the built-in Account Status & Appeals system or delete your BugID or globally lock your BugID (global lock means you can’t sign in). This gives you time to share your opinions without delays between appeals and without a limit during that timeframe. Beyond that time, compared to normal appeals, you only get a very limited amount of revivals and a long wait between revivals.

What if I am permanently banned or punished in or from Bugs+? How can I appeal if it has been 9 months?

If it is before the 9 months, use the usual appeal steps. If it has been 9 months, then you can no longer submit appeals that will be considered. However, some appeal reasons is eligible to “revive” your account by getting it unbanned, simply by using the Reports System at https://bugsplusreports.byethost7.com/reports-system/open.php then go to the drop down and select Account Revival Requests. Make sure to note down the ticket number or use an account so you can easily access the final decision. If you don’t get a response, ping Bugs+ Support at http://bugsplus.me/support and also if you can, note down the ticket number. The final decision is final so if you get rejected you can no longer use Bugs+. You will still be able to submit another revival request after 4 months. After the second revival request rejected, the user‘s account will be deleted and the reply will be (and an email will be sent out to the user): “Revive Request Rejected. You can no longer use Bugs+. We will shortly delete your BugID.” No recovery options are available in this case. You can sign out (account tab [person icon] then sign out or if you have the Account Deleted popup use the Sign Out button) and create a new BugID, but please make sure to read the rules!

Appeal a ban or punishment on behalf of your child

If you setup a Kids Account for your child, you can appeal on behalf of your child. You only need to click on the "Appeal This Punishment On Behalf Of My Child" button in the email that they got a punishment and fill out the form for them.

Other info

This is what the ban screen looks like: