# Erase Bugs+ Data

If you want to start all over from the beginning of Bugs+ but want to keep your friends, username and login, your data is corrupted and support can't help (sometimes support can help with that), or to clear cheated or hacked data, you can reset most of your data.

Parental Controls data will still be kept, and some social data such as friends lists will be kept, and trading histories will be kept as well (for investigation and data purposes). You can still keep your username.

## <mark style="color:red;">Warnings</mark>

* You will <mark style="color:red;">**loose most of your Bugs+ Data**</mark>, including your Points, Stars and more, plus your notifications will be cleared, and all local Bugs+ data on the device that was used to reset the BugID will be removed
* It is possible to recover data after resetting, but it is very rare and unlikely, and support will try very hard for famous users on Bugs+.
* If you are resetting in a public or crowded area, please turn down the volume or mute it temporarily to avoid annoying everyone with a loud siren.
* If you want to only remove certain trading cards instead of everything, refund them instead, you will even get a reward! See [Collection](/gameplay/collection.md#refund-unwanted-trading-cards).

## **Follow these steps to reset Bugs+:**

### **Newer versions:**

1. Go to the Account Tab (the person icon)
2. Press Settings
3. Press More Settings
4. Press Erase Data like shown on the image on the right:      ![](/files/Hnh54MFzBa4HyyriQYL4)
5. Press Restart, a Bugs+ re-opening will be automatically done (Quick Restart) after pressing the button, which helps cancel any unneeded temporary data processes:    ![](/files/oqVXibR0DHYYIO56AHk2)
6. Press Next after Bugs+ quickly re-opens:      ![](/files/41nKuVmkjppUYHXcPmsC)
7. Press Reset:     ![](/files/GX0D0o6266DFy39rB4eL)
8. Wait for the countdown (5-seconds, with a siren) to go off. Changed Your Mind? You can cancel the countdown as well and keep your data: ![](/files/VgUqBA4noMwO16VfT2OV)
9. Press OK (your login details will be kept if you have a BugID):  ![](/files/9GQbg9FmmSsKxQZBLOn1)

### **Older versions (less than Bugs+ 1.3):**

1. Go to the Account Tab (the person icon)&#x20;
2. Press Rebirth (rebirthing on older versions requires Level 105 or higher)
3. Follow the instructions

If you are on older versions, have less than Level 105 and still want to Rebirth, update Bugs+ or contact Bugs+ Support. Guest Mode is not supported with the built-in Rebirth (on older versions), so update or sign out and in to Rebirth while signed out.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bugsplus.me/gameplay/reset-data.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
